Health Care Assistant - Seaford
Health Care Assistant I PPDE requires that all staff are vaccinated against Covid-19, per policy.
Travel:
This position travels approximately 50% of the time to our other locations in Dover, Newark, and WilmingtonWhen asked to travel to a location other than your home base, you will be reimbursed for travel time plus mileage reimbursement, per policyCandidates must have a valid driver's license and car insurance.
JOB
Summary:
The HCA is administratively supervised by the Center Manager and clinically supervised by the Clinician(s), and is responsible for providing high quality medical support and clinical care with a focus on outstanding client satisfaction while maintaining/exceeding productivity standardsESSENTIAL FUNCTIONS 1All duties and responsibilities are performed in a professional and customer service oriented manner in compliance with PPDE's Manual of Medical Standards and Guidelines, PPDE policies and procedures, and State and Federal regulatory requirements.
2Participate in training sessions, including computer-assisted learning, as required.
3Welcome and assist clients through the visit process.
4Complete patient intake assessment interview, provide client-focused education/information, distribute and review of fact sheets, and informed consent process with accurate medical record documentation.
5Assist clinician and client with examination process, follow-up care and referrals6Perform duties of Procedure Room Assistant, conduct laboratory testing, scrub and sterilize instrumentsAssist in the abortion services as needed.
7Maintain and provide for the upkeep and care of exam room, clinical work areas equipment, supplies and log entries.
8Perform all front office duties:
Receive incoming calls, direct to appropriate staff or message systemUse practice management system, enter client information, service data and charges9Perform charge out duties as appropriate.
10Accurately record all lab tests and test results in appropriate lab logs and medical record as appropriate.
11Provide injections as necessary.
12Conduct all lab tests for patients including, but not limited to:
Pregnancy, STI, and HIV13Abide by the mission of PPDE.
14Perform additional duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsEducation and/or Experience1High School Diploma or equivalency required.
2Medical Assistant graduate or AMA Certified Medical Assistant, or Bachelor's Degree in Social Service, Human Service or Science preferred, or equivalent experience preferred.
3Phlebotomy Certification preferred.
4Bilingual preferred.
5Minimum one year experience preferred.
6Familiarity with women's reproductive healthcare preferred.
Reasoning AbilityMust have the ability to define problems, collect data, establish facts, and draw valid conclusionAbility to interpret a variety of technical instructions in various formats requiredAbility to multi-task and to work effectively under pressure due to conflicting demands is requiredMust be flexible, highly organized, creative and detail-oriented with the ability to set and meet deadlines.
Language SkillsRequires excellent verbal and written communication skills, listening and interpersonal relationship communication skillsMust be able to communicate clearly and interact comfortably with a diverse group of clients, staff and volunteers in a non-judgmental, professional and sensitive mannerMathematical Skills Must possess the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimalsComputer SkillsExcellent keyboarding skills with high level of accuracy requiredMust possess capacity to learn software programs required for specific position and access electronic communications, including e-mail, extranet, intranet, and computer-assisted learningPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobAll of the job functions listed within this job description involve to greater and lesser degrees the following physical demands:
close vision; hearing/listening; clear speech; walking; lifting and carrying up to 10 pounds overhead and 40 pounds from the floor; stooping; kneeling; bending; sitting; standing up to 8 hours at a time; and use of hands to finger, handle, feel and use keyboardMust be able to assist a semi-conscious or unconscious youth/adult from a wheelchair to a bed.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobThe employee must possess a demonstrated ability to work in a diverse environment, and build productive relationshipsA demonstrated ability to effectively work independently and collaboratively as part of a team is essential.
oThis position performs tasks that involve exposure to blood, fluids, or tissues as well as cleaning solvents and other chemicals.
oThe noise level in the work environment is usually moderate.
oThis position requires the ability to work in high stress, fast paced environment with potential emergency situations.
oProtestors may be present at work and related sites.
oThis position requires the ability to work an irregular schedule which could include some weekends, early mornings and evenings.
oThis position includes travel to alternate sites.
This description is not intended to be an exhaustive list of all duties, responsibilities, and requirements associated with this jobWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed.
Recommended Skills Attention To Detail Certified Medical Assistant Clinical Works Computer Keyboards Coordinating Creativity Estimated Salary: $20 to $28 per hour based on qualifications.
Travel:
This position travels approximately 50% of the time to our other locations in Dover, Newark, and WilmingtonWhen asked to travel to a location other than your home base, you will be reimbursed for travel time plus mileage reimbursement, per policyCandidates must have a valid driver's license and car insurance.
JOB
Summary:
The HCA is administratively supervised by the Center Manager and clinically supervised by the Clinician(s), and is responsible for providing high quality medical support and clinical care with a focus on outstanding client satisfaction while maintaining/exceeding productivity standardsESSENTIAL FUNCTIONS 1All duties and responsibilities are performed in a professional and customer service oriented manner in compliance with PPDE's Manual of Medical Standards and Guidelines, PPDE policies and procedures, and State and Federal regulatory requirements.
2Participate in training sessions, including computer-assisted learning, as required.
3Welcome and assist clients through the visit process.
4Complete patient intake assessment interview, provide client-focused education/information, distribute and review of fact sheets, and informed consent process with accurate medical record documentation.
5Assist clinician and client with examination process, follow-up care and referrals6Perform duties of Procedure Room Assistant, conduct laboratory testing, scrub and sterilize instrumentsAssist in the abortion services as needed.
7Maintain and provide for the upkeep and care of exam room, clinical work areas equipment, supplies and log entries.
8Perform all front office duties:
Receive incoming calls, direct to appropriate staff or message systemUse practice management system, enter client information, service data and charges9Perform charge out duties as appropriate.
10Accurately record all lab tests and test results in appropriate lab logs and medical record as appropriate.
11Provide injections as necessary.
12Conduct all lab tests for patients including, but not limited to:
Pregnancy, STI, and HIV13Abide by the mission of PPDE.
14Perform additional duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsEducation and/or Experience1High School Diploma or equivalency required.
2Medical Assistant graduate or AMA Certified Medical Assistant, or Bachelor's Degree in Social Service, Human Service or Science preferred, or equivalent experience preferred.
3Phlebotomy Certification preferred.
4Bilingual preferred.
5Minimum one year experience preferred.
6Familiarity with women's reproductive healthcare preferred.
Reasoning AbilityMust have the ability to define problems, collect data, establish facts, and draw valid conclusionAbility to interpret a variety of technical instructions in various formats requiredAbility to multi-task and to work effectively under pressure due to conflicting demands is requiredMust be flexible, highly organized, creative and detail-oriented with the ability to set and meet deadlines.
Language SkillsRequires excellent verbal and written communication skills, listening and interpersonal relationship communication skillsMust be able to communicate clearly and interact comfortably with a diverse group of clients, staff and volunteers in a non-judgmental, professional and sensitive mannerMathematical Skills Must possess the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimalsComputer SkillsExcellent keyboarding skills with high level of accuracy requiredMust possess capacity to learn software programs required for specific position and access electronic communications, including e-mail, extranet, intranet, and computer-assisted learningPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobAll of the job functions listed within this job description involve to greater and lesser degrees the following physical demands:
close vision; hearing/listening; clear speech; walking; lifting and carrying up to 10 pounds overhead and 40 pounds from the floor; stooping; kneeling; bending; sitting; standing up to 8 hours at a time; and use of hands to finger, handle, feel and use keyboardMust be able to assist a semi-conscious or unconscious youth/adult from a wheelchair to a bed.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobThe employee must possess a demonstrated ability to work in a diverse environment, and build productive relationshipsA demonstrated ability to effectively work independently and collaboratively as part of a team is essential.
oThis position performs tasks that involve exposure to blood, fluids, or tissues as well as cleaning solvents and other chemicals.
oThe noise level in the work environment is usually moderate.
oThis position requires the ability to work in high stress, fast paced environment with potential emergency situations.
oProtestors may be present at work and related sites.
oThis position requires the ability to work an irregular schedule which could include some weekends, early mornings and evenings.
oThis position includes travel to alternate sites.
This description is not intended to be an exhaustive list of all duties, responsibilities, and requirements associated with this jobWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed.
Recommended Skills Attention To Detail Certified Medical Assistant Clinical Works Computer Keyboards Coordinating Creativity Estimated Salary: $20 to $28 per hour based on qualifications.
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