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Automotive Service / Parts Advisor / Customer Service E90s

Automotive Service / Parts Advisor / Customer Service / Service Writer
About Us
Freedom Rides, a provider of affordable automotive leasing options for credit-challenged individuals, has recently opened a new showroom in Easton, Maryland. Due to this expansion, a skilled, motivated, Automotive Service Advisor is needed in our Easton, MD location. We are a high touch, high show, high tech sales and service organization in the business of helping people.
Do you thrive in a great work environment with unlimited growth potential?
Are you an enthusiastic and trustworthy individual with a strong work ethic?
Do you have a desire to learn and succeed?
Then our company is the right fit for you. Together we'll shape a stronger future for our company and your career success.
Freedom Rides Offers:
Highmark BlueCross BlueShield Medical Insurance
401k Company Match
Excellent Vacation / Paid Time Off Packages
Paid Holidays
Excellent Benefits; Medical, Dental, Vision, Cancer, Accident, Life, & Disability
Company Paid Training
Great people / Great place to work
Automotive Service Advisor Duties Include:
Meet and Greet Service Customers Promptly
Answer Incoming Service Calls and Schedule Appointments
Advise Customers of Estimated Service/Repair Costs, and Anticipated Completion Time
Coordinate Repairs/Service Orders with Technicians
Record and Report Issues to Service Manager
Ensure Complete Customer Satisfaction by Getting it Right the First Time
Suggest Appropriate Additional Service to the Customer
Other Duties as Directed by the Service Manager
Automotive Service Advisor Qualifications:
Must be a customer-oriented, self-motivated team player
Prior sales and/or customer service experience required
Prior upselling experience a plus
Must be computer literate
High School Diploma or GED required
Must be available to work a flexible schedule that will include some evenings and Saturdays
Must have a valid driver's license and few to no points on driving record
"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."



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