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Field Service Crew Lead

THE ROLE

The Field Service Crew Lead will be part of Tesla s Energy Operations and Maintenance (O&M) team. As a member of the this team, the Crew Lead will lead a team to successfully complete quality upgrades on PV systems. The Crew Lead is in command on a crew and will function as the overall lead on a job site. It is the responsibility of every team member to ensure safe work practices for Tesla s O&M team. New hire training and continued training will be provided.

RESPONSIBILITIES

Provide leadership and technical expertise to the Field Service team members

Work with a team to; remove, upgrade, perform quality checks, re-install, and commission solar PV systems

Ensure all related equipment necessary is available, onsite and cleaned up

Communicate job status to the customer and leadership

Document and update job status in the company database

Lead efforts for safe work practices for the installation teams

Attend weekly team meetings

Provide an exceptional customer experience to all customers throughout the process

Additional duties required as needed

Travel may be required

REQUIREMENTS

3-5 years experience in roof work, general construction, or carpentry including 3 years of solar PV installation experience

Minimum 6 months leading a crew of two or more

Understanding of the NEC codes that relate to solar PV installations

Ability to lift 50 lbs.

Ability to work in extreme environments (example: hot sun, cold, crawl spaces, etc.)

Capable of working at heights including on rooftops, climbing ladders and stairs; and performing repetitious duties, including lifting, bending and standing for long periods of time

Experience using basic hand and power tools

Basic computer skills

Must have excellent written and verbal communication skills

Must have excellent customer service skills

Excellent attendance is crucial for the team to achieve success

Ability to work well with and lead others in a collaborative team environment

Must be able to successfully pass pre-employment screening requirements



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